Lately, I have not been taking care of business as good as usual and know that it has a lot to do with the fact that I'm moving, still without a car since mine was stolen and then totaled, as well as numerous other issues that seem to be occurring at the same time. I feel bad, however, as I should be able to juggle everything and/or schedule in such a way so that I do not become overwhelmed, thus providing a less than stellar service level. I realize that and even recognized it as it was happening but still coudn't seem to get a hold on things. I was definitely "biting off more than I could chew" and am now seeing the consequences of such actions, which forces me to realize how disrespectful, rude, and selfish that can be towards the client, whether I realize it at the time or not. I need to remember that even when I need money, I should only work when I feel that I can provide quality service and maintain the good reputation that I have earned over the past 2 1/2 years.
I moved everything into storage last weekend...have been living out of suitcases...have dogs at old house and no transportation to go to and from regularly every day so feel bad for that. I'm very anxious to get moved into my new house (movers are doing as I type this), get my dogs over there and begin to get settled in, and then finally get another car this weekend. I realize that my current situation is mostly a result of my own bad choices and/or decisions, but I am disappointed that I have allowed this unprofessional behavior to take away from the quality service level for which I have been recognized over the past 2 1/2 years or so.
So, after showing my humble side to you, I want to publicly apologize to anyone that I have offended and want to let you know that I am aware and will work dilligently to regain my good reputation as a reliable and quality provider!
Thanks,
Sarah
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